Product & Platform

Agents, not dashboards.

VMS is a modular, API-first platform that orchestrates intelligence across the automotive lifecycle — capturing every signal, deciding what matters, and acting on it without waiting for a login.

Architecture

Four layers, one closed loop.

Whether it’s routing a vehicle to a dealer, alerting a warranty provider, or flagging a risk to an insurer, the platform moves from signal to action on its own.

  1. 1

    Signal ingestion

    A continuous feed from VMS’s own plug-in telematics, your existing telematics solution, OEM connected-vehicle APIs, fleet platforms, and service events.

  2. 2

    Agentic decision

    Agents interpret every signal in context — severity, history, thresholds — and decide what deserves action.

  3. 3

    Action

    The right move routes automatically: an SMS to a driver, an email to an operator, an API call to a partner, a service booking on the calendar.

  4. 4

    Data & insights

    Every event persists — timelines, state snapshots, long-term reporting. Your TCO and uptime metrics stay current without anyone compiling them.

AI-first by design

What makes VMS products different.

Agent-powered orchestration

Manual workflows — and the hours spent staring at dashboards — disappear.

Real-time signal parsing

Alerts become actions, not rows in a report someone reads next week.

Event timeline by VIN

Complete service and fault history for every vehicle, stitched across data sources.

White-labeled notifications

Branded communication via email, SMS, and push — your name, our agents.

Plug & play modularity

Add emissions tracking, risk scoring, or service routing as your program grows.

API-first integration

Use VMS standalone or wire it into your existing CRM, DMS, or warranty stack.

Products

Three products, one intelligence layer.

Vic

AI fleet manager

Your always-on fleet teammate. Vic meets you in conversation — daily maintenance digests, real-time fleet briefings, driver alerts — answers your questions, and takes action when it counts. No dashboard required.

Virtual Fleet Manager

For fleets

The closed intelligence loop behind Vic. AI agents analyze, predict, and decide — powering automated repair suggestions, intelligent service routing, and proactive alerts that keep vehicles on the road.

ConnectedCare

For dealers & shops

Real-time vehicle health for the service side of the business. Telematics, service schedules, DTC events, and predicted wear become actions that bring drivers back to your bays.

Integrations

Partner-flexible, ecosystem-ready.

VMS works standalone or alongside the systems you already run.

Telematics

Bring the telematics you already run — or use ours. We ingest data from most every OEM, plus VMS’s own dongle-based devices for everything else.

DMS & CRM

Enroll VINs and contacts straight from your dealer management system or CRM.

Service networks

Route bookings to preferred shops, dealer bays, or the ConnectedCare network.

Data warehousing

Stream events into Snowflake or your warehouse of choice for downstream analytics.

See the platform at work.

Bring one fleet, one rooftop, or one book of policies. We’ll show you what VMS already knows about your vehicles.