For Dealerships
Service loyalty that starts the moment you sell.
80% of customers don’t return to the selling dealership for service. They forget, they drift, or the shop down the street woos them away. ConnectedCare keeps your service department connected to every vehicle you sell — and routes those customers back to your bays.
Benefits
Retention without reminders.
Stop sending postcards. Let the vehicle notify its owner when it actually needs you.
Real-time monitoring
Stay connected to every vehicle post-sale via OEM telematics or OBD-II.
No app required
Drivers receive branded SMS alerts when something needs attention. Nothing to download.
Dealer-branded communication
Every alert comes from you. No marketplace, no middleman.
Automated routing
When service is needed, the agent offers to schedule with your dealership — instantly.
How it works
From handshake to service bay, automatically.
Your customers don’t need to watch for problems. VMS does that for them — and points them back to you.
- 1
Vehicle sold
You enroll it in ConnectedCare with the customer’s phone number. That’s the whole setup.
- 2
Agents activate
VMS begins monitoring telematics: fault codes, mileage, tire pressure, battery health.
- 3
An issue arises
A branded SMS goes out: “Hi Sarah, your 2020 F-150 just triggered a check engine code. We recommend an inspection at Bob’s Ford. Tap to schedule.”
- 4
Owner taps. You book.
Your bays stay full and your retention climbs. VMS handles everything behind the scenes.
Fits your operation
ConnectedCare fits your flow, not the other way around.
Works with DMS & CRM
Export VINs and contacts to enroll — single rooftop or dealer group.
No apps or logins
Customers never need to download anything or create an account.
Coexists with OEM tools
Run ConnectedCare alongside your manufacturer’s service platform.
Results
What dealerships see.
Increased service retention
25–40% of enrolled vehicles return for service within 30 days of an alert.
Reduced no-shows
SMS alerts tied to real vehicle health outperform traditional email and text campaigns.
Boosted absorption
Predictable, high-margin repair work driven by actual vehicle condition.
Let’s bring your customers back.
See how ConnectedCare would work with the vehicles you sold last quarter.