Product & Platform

Our Platform Architecture

Our architecture enables automatic action, without human intervention, whether routing to a dealer, alerting a warranty provider, or flagging a risk to an insurer.

Signal Ingestion Layer

Pulls in data from vehicle telematics (Motorq, OEM APIs), OBD-II devices, fleet platforms, and service events.

Agentic Decision Layer

Agents interpret these signals, and prepare them for autonomous action based on severity, context, and thresholds.

Action Layer

Automatically and appropriately routes necessary actions via SMS, email, APIs or partner integrations.

Service-related workflows for fleets, repair facilities, and insurers become proactive.

Data & Insights Layer

All events persist in our platform, with access to event timelines, state snapshots, and long-term performance reporting.

Your TCO, uptime, or other metrics are comprehensive, and based on up-to-date information.

VMS Products are AI-First

Agent-Powered Orchestration

Removes manual workflows and time spent with computer dashboards.

Real-Time Signal Parsing

Alerts transformed into actions, not just data for a report.

Event Timeline by VIN

Complete service and fault history for each VIN, shared across data sources.

White-Labeled Notifications

Branded AI lead communication via email, SMS, and push alerts.

Plug & Play Modular Platform

Add emissions tracking, risk scoring, or service routing as needed

Learn about AI-First Architecture

Our Products

VIC

VIC is your AI fleet management teammate. A proactive, always-on partner that meets you in conversation, the way you already work.From daily maintenance digests to real-time fleet briefings to driver alerts, VIC surfaces what matters most, answers your questions, and takes action when it counts, simply and without any software dashboards.

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Virtual Fleet Manager

Designed for fleets, we’ve replaced the legacy dashboard model with a closed intelligence loop.

Our AI agents analyze, predict, and decide so that your team doesn’t have to, powering everything from automated repair suggestions to intelligent service routing and proactive vehicle alerts to keep your fleet on the road..

Connected Care

Connected Care is the comprehensive, real-time platform for staying on top of vehicle health.

We use AI to transform data from vehicle telematics, service schedules, DTC events, predicted wear & tear and more into actions that get drivers back to your bays for service.

VMS Products are API-First, and Partner-Flexible

You can use VMS standalone or integrate with existing CRMs, DMSs, or warranty processing systems. Examples of supported integrations are:

Telematics

Reduce churn with proactive retention workflows.

Service Networks

Improve uptime and TCO with predictive, real-time maintenance.

Data Warehousing

Flag risks, validate claims, and reduce fraud with embedded intelligence.

Third Parties

Motorq, OEM APIs (Ford, GM, Stellantis), or OBD-II dongles.

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