For warranty providers who want real-time intelligence.
Our agent-powered infrastructure detects covered failures as they occur, verifies conditions against policy rules, and automatically initiates resolution workflows.
That means less fraud, faster claims processing, and greater customer trust.
Actions, not analytics.
Most extended warranty platforms wait for the customer to file a claim, then chase down repair orders, service history, and diagnostic codes. VMS flips that model.
Live DTC Monitoring
Detect claimable events in real time—no need to rely on customer reports.
VIN-Based Event History
Full snapshot of the vehicle’s diagnostic and service signal timeline.
Policy-Triggered Autonomous Agents
Automatically verify mileage, fault code types, and preconditions before escalating.
Claim-Ready Event Logs
Generate and share structured event packets with timestamps, location, and fault metadata.
Fraud Detection
Catch mismatches between claimed failures and real-world data (e.g., odometer rollback, out-of-policy usage).
How it works
VMS connects directly to each vehicle, via OEM telematics or via OBD-II devices, to monitor fault codes, tire pressure, driving behavior, battery health, and more.
VMS will work with you to import your VINs, and then...
1.
VMS Begins Monitoring
Our platform connects to OEM telematics or aftermarket OBD-II for each VIN.
2.
Covered Event Occurs
VMS logs the event with full metadata: timestamp, mileage, location, prior DTCs, and driving conditions.
3.
Autonomous Agent Validation
Mileage under cap? Covered system? Pattern of failure? If so, the agent escalates.
4.
Claim Packet Auto-Generated
You receive a complete file, ready for review or auto-processing.
Alerts or notifications could be...
Check Engine Light (P0420)
Logs catalytic failure, confirms mileage under 60K, auto-generates event packet.
Transmission Slip Detected
Escalates based on DTC, driving profile, and repair history.
Odometer Discrepancy
VMS’s autonomous agent flags a policy mismatch (e.g., VIN claimed at 48K, but telematics show 64K).
Benefits for your organization, and your customers.
Faster Claim Review
Structured event packets reduce back-and-forth with customers and repair shops.
Lower Fraud Rates
Real-time odometer and fault validation lead to fewer ghost claims.
Improved Customer Experience
Preemptive alerts and autonomous agent-managed routing improve NPS.
